Frequently Asked Questions

Services

Yes. We're glad to discuss your business goals and website requirements and provide you with the right package of services and support to get you exactly what you need.
Yes. If you have an existing website, we're glad to take a look and provide you with the right package of services and support to update your existing website, including content updates and technical upgrades, to take your website to the next level. If you are looking for a complete website replacement, we can do that too.
Yes. We are full-stack developers of websites and web applications. Our team members have worked on a wide range of projects, from basic websites to complex, highly secure web applications that support millions of users. We have you covered.
Yes. We offer digital marketing services including search engine optimization (SEO), content marketing, pay-per-click (PPC) marketing, social media marketing, email marketing, and more.

Pricing

Yes. Let's schedule a free, no-obligation exploratory discussion by phone or Zoom to address your requirements and provide you with the right selection of services and support to achieve your business goals. If you already know what you need, you can also send us a detailed list, and we'll be glad to review and advise.
We're easy to work with. A down payment of 20% is due when you place your order. The progress payment schedule is described in more detail in your contract.
Yes. Each project typically has a progress payment schedule. In addition, projects over a certain dollar threshold may qualify for extended payment terms, subject to credit approval.
Yes. We offer discounts to certified 501(c) nonprofit organizations.

Support

Yes. We offer Website Content Update plans. Contact us to discuss what level of support you need.
We work with a variety of Content Management System (CMS) platforms: WordPress, Drupal, Django CMS, and others. For ECommerce sites, we work with popular platforms including Shopify, Squarespace, and WooCommerce. For very basic websites, some customers prefer Squarespace, Wix, or GoDaddy, which we support. For websites that need extensive animations and rich graphics, we often recommend WebFlow, which we support. In terms of the full technology stack, we support PHP, JavaScript, React, Vue, Angular, Node.js, jQuery, Bootstrap, Python, Java, ASP.NET, Ruby on Rails, Django, MySQL, MariaDB, PostgreSQL, Neo4j, AWS, Azure, Google Cloud, and a variety of artificial intelligence technologies, including OpenAI ChatGPT.
We work with a very select network of world-class, enterprise-grade web hosting providers. Working together, we will select the most appropriate web hosting provider for your project.

About Us

Our headquarters is located in Washington, DC. Our team members work remotely.
Because our team works remotely, we can support clients anywhere, regardless of where your business is located. Our team members have worked on projects in all time zones in North America. We are available to talk with clients worldwide by phone, online chat, and Zoom.
Yes. If you or your business are located in the general vicinity of Washington, DC, we're glad to meet with you in person.

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